What People Are Saying
“Working with M. Hatter Consulting was literally transformative for our business. Melissa’s sharp clarity combined with depth of knowledge and experience helped to radically shift the structure of our organization in ways that meaningfully and powerfully impacted our business.”
— DAVID Y, FOUNDER & CEO OF Mllnnl
“M. Hatter Consulting is a rare and exceptional 21st century accelerator. They restructured our strategic, operational, and financial approach to digital. Melissa infused new thinking, new frameworks, new capabilities and new workflows into the existing fabric of our agency. M. Hatter Consulting is arguably one of the nation's leading advisors to make agencies shine and succeed, and anyone who gets to work with them is lucky. ”
— LAURA T. while DIRECTOR OF STRATEGY at McKinney
Melissa has a unique ability to see patterns early, make sense of ambiguity, and lead in the opaque. She combines strategic insight with exceptional executional strength, helping organizations rethink how work gets done, build new capabilities, and move complex change forward. She also coaches and inspires teams while driving alignment in ways few leaders can. She has a sharp eye for what is next, a strong instinct for innovation, and a practical understanding of how to turn ideas into action. She brings both calm judgment and real momentum to hard work.
-MICHELLE R. while CMO/COO at the U.S. Chamber of Commerce
“M. Hatter Consulting was integral in scaling our global operations. Melissa’s understanding of the landscape, best practices and likely pitfalls helped us accomplish our goal, minus a ton of unnecessary pain.”
— TONY C. while DIRECTOR OF ANALYTICS at Big Spaceship
Melissa is that rare leader who sees the magic in every team member and knows exactly how to galvanize diverse talents into unprecedented success. She never settles for the status quo—always pushing forward with cutting-edge innovation, asking the critical "why" behind every initiative, and driving organizations toward meaningful results. Her gift is maintaining the big picture while empowering each person to excel and bring their A game. People want to work with Melissa because she has an uncanny ability to draw out the best in everyone around her, leveraging the latest tools and innovations to connect with audiences in transformative ways. She doesn't just lead teams and organizations—she elevates them, and that's exactly the approach companies need to truly embrace the type of transformation today’s business environment demands.
-DARREN M., Head of Content Production at the U.S. Chamber of Commerce
“M. Hatter Consulting helped us re-imagine a new business model utilizing assets that were losing value in their current state. They dove in to understand the challenge, developed creative solutions, and built out our business plan. Melissa was thoughtful, diligent, and extremely responsive to our needs. She was a pleasure to work with and I would gladly engage her firm again.”
— SUSAN M. while GENERAL MANAGER of USA TODAY
“I brought M. Hatter Consulting into our international team to help re-organize, re-orient and productize our unique global service offering for our Fortune 500 clients. She went above and beyond. She brings positive energy and an enthusiasm that makes the often complex material she is sharing more accessible to everyone across the organization. She inspires top level achievement and a focus on results among all those with whom she interacts. In my experience, there are few leaders and even fewer consultants who can do this with equal effectiveness or consistency.”
— ROB A, CEO of Convergent Media Group
“M. Hatter Consulting is creative and current. They know media trends and understands how to scale a project. More importantly, they took us to places we never considered. In addition, Melissa is an absolute pleasure to be around. She is so fun and positive, going above and beyond. We felt from the first minute of working with her that she was on our team and would do everything she could to help us succeed. We highly recommend her firm.”
— CHRISSY B, GM of Duke University Chronicle
“Melissa is an excellent communicator who employs a hands-on approach throughout engagements. She is relentless in her pursuit of excellence and importantly, leading with both expertise and passion. Melissa genuinely cares about her client’s business and the desired outcome.”
— VERONICA G. former CMO of SBE Entertainment & HEAD OF MARKETING Caesars Entertainment
“She is on a mission to actively redefine what’s next for our industry and beyond. Melissa is a very special talent and an inspirational leader truly dedicated to making us all better.”
— KINNEY E. EXECUTIVE CREATIVE DIRECTOR while at Tribal Worldwide
Melissa is one of the most effective and impactful leaders I’ve ever worked with. She is a fierce leader in the best sense of the word—decisive, disciplined, and deeply committed to getting things done the right way. No matter the complexity of the work or the number of stakeholders involved, she has an exceptional ability to keep initiatives on schedule and moving forward without sacrificing quality or collaboration. She takes ambiguity, asks the right questions, and guides groups toward clarity and alignment—turning early concepts into actionable plans that people believe in and rally around. Beyond her operational strength, she is a tremendous force for good. Melissa leads with integrity, fairness, and a genuine care for the people around her, creating an environment where teams feel supported, motivated, and empowered to do their best work.
-JEFF O, Head of Creative at the U.S. Chamber of Commerce